Summary of the Role

We are commissioned to carry out Quality Checks of support services where people with a disability/mental ill health live, including Supported Living settings, Residential Homes, Day Services, Assessment and Treatment units and individual homes. The purpose of the Quality Checks is to ensure that people who live in these settings are safe, and living healthy, happy and meaningful lives and that the support that they receive is appropriate to their needs.

All our Quality Checks involve a Quality Checker (Expert by Experience) with lived experience of disability/mental ill health working alongside a Quality Checking Coordinator.  On visits, we talk with people living in these settings to gather information regarding their quality of life and the quality of care and support they have. The Coordinator’s role is to organise the checks and facilitate them on the day, whilst the Expert by Experience asks most of the questions. The Coordinator is responsible for compiling all the information gathered during the Quality Check and producing a report which is shared with the Provider and Commissioners.

Hours and Pay

Hours:                        20 hours per week (10 hours are permanent, and 10 hours are on a fixed term contract to cover a maternity leave).

Pension:                    IG operates the NEST pension scheme and will contribute 3% subject to qualifying status

Salary:                       FTE (£24,799) pro rata

Location:                   2 St Michael’s Court, St Michael’s Square, Gloucester, GL1 1JB and offsite at locations across and occasionally outside of Gloucestershire.  There is the opportunity to work flexibly from home when not engaged in onsite visits.

Holiday:                    28 days + bank holidays pro rata

Job Description (.docx download)

Job Advertisment (.docx download)

Application Form (.docx download)

Further Information

For further information or an informal chat about the role, please contact: Ailsa Lane by email ( or telephone 01452 234 003

Closing date for completed applications: 18 August at midnight. 

Shortlisting: 19 to 21 August 2022

Intended Interview date:  25 August 2022

N.B Interviews may be held via video call – instructions will be provided on how to set this up.

Charity Number – 1171559