Social Care Quality Checking Coordinator

Summary of the Role:

Inclusion Gloucestershire is commissioned by Gloucestershire County Council to carry out Quality Checks of residential homes, supported living settings, day services and domiciliary care providers across the county. The purpose of these checks is to ensure that disabled people who live in these settings are safe, healthy and happy, and that the care that they receive is appropriate to their needs. 

Our Quality Checks are peer-led. Every Quality Check involves a team of two people, a Quality Checker (Expert by Experience) who has lived experience of disability, autism and/or mental ill health working alongside a Quality Checking Coordinator.  The Coordinator’s role is to facilitate the quality check on the day, record all of the information gathered and produce a report which identifies good practice and areas for improvement. The Expert by Experience will lead on asking questions during a Quality Check and contribute to the report by telling the Quality Checking Coordinator what they thought about the setting. 

Inclusion Gloucestershire provides a comprehensive framework of questions asked by the Expert by Experience on the visit and used to write the report with. The framework focuses on questions for the people who are supported in the setting, and also includes questions for the staff and manager.

Job Purpose

To organise and facilitate Quality Checks, working alongside and supporting Experts by Experience (people with lived experience) to complete Quality Checks in a range of care and support settings. To produce high-quality reports within agreed timescales.

Hours and Pay

Hours:                  20 hours per week.

Contract:              Permanent, subject to contract.

Pension:               IG operates the NEST pension scheme and will contribute 3% subject to qualifying status.

Salary:                FTE (£31,364) pro rata, or £16.08 per hour.

Locations:           Railway House, Bruton Way, Gloucester, GL1 1DG and offsite at locations across and occasionally outside of Gloucestershire.  There is the opportunity to work flexibly from home when not engaged in onsite visits.

Holiday:                28 days + Bank Holidays (pro rata)

Job Description (.docx download)

Safeguarding Policy (.pdf download)

Dates and how to apply 

Closing date:         Sunday 11th June at midnight.

Shortlisting:          12th June.

Please read the shortlisting criteria before preparing your application.

Interview date:       18th – 19th June.

For individuals wanting more information or to request a Job Pack, please email info@inclusion-glos.org or phone 01452 234003.

Alternatively, all documents can be downloaded from our website inclusiongloucestershire.co.uk/jobs/

An application form will be included in the Job Pack. We do not accept CVs without an application form.

Please let us know if you need these documents in another format.

Additional information:

We are proud to have been recognised with an Inclusive Employer award but realise that people from some backgrounds are under-represented in our workforce and across the wider charity sector. A more diverse workforce will enable us to deliver even more impact, and we particularly encourage applications from communities which are currently underrepresented. This includes people from ethnically diverse communities, people with lived experience of disability or mental ill health, and people who are neurodiverse.

Charity Number – 1171559

This role isn’t funded by National Lottery funds or any other funds raised through the proceeds of a lottery, gambling or through interest or investments