Social Care Quality Checking Coordinator

Summary of the Role:

We are commissioned to carry out Quality Checks of support services where disabled people or people who face disabling barriers live, including Supported Living settings, Residential Homes, Day Services, Assessment and Treatment units and individual homes. The purpose of the Quality Checks is to ensure that people who live in these settings are safe, and living healthy, happy and meaningful lives and that the support they receive is appropriate to their needs.

All our Quality Checks involve a Quality Checker (an Expert by Experience) with lived experience of disability or mental ill health working alongside a Quality Checking Coordinator.  On visits, we talk with people living in these settings to gather information regarding their quality of life and the quality of care and support they have.

The Coordinator’s role is to organise the checks and facilitate them on the day, whilst the Expert by Experience asks most of the questions. The Coordinator is responsible for compiling all the information gathered during the Quality Check and producing a report which is shared with the Provider and Commissioners. The Coordinator also has line management responsibility for a small number of the quality checkers on the team.

Job Purpose

To organise and facilitate Quality Checks, working alongside and supporting Experts by Experience (people with lived experience) to complete Quality Checks in a range of care and support settings.

Reports to: Quality Checking Manager

Hours and Pay

Hours:                  30 hours per week.

Contract:              Permanent.

Pension:               IG operates the NEST pension scheme and will contribute 3% subject to qualifying status.

Salary:                 FTE (£31,364) pro rata, or £16.08 per hour.

Locations:            Railway House, Bruton Way, Gloucester, GL1 1DG and offsite at locations across and occasionally outside of Gloucestershire.  There is the opportunity to work flexibly from home when not engaged in onsite visits

Holiday:                  28 days + Bank Holidays (pro rata)

Job Description (.docx download)

Safeguarding Policy (.pdf download)

Dates and how to apply 

Closing date:         16th October at midnight. 

Shortlisting:          17th October.  

Please read the shortlisting criteria before preparing your application.

Interview date:       24th October. 

For individuals wanting more information or to request a Job Pack, please email info@inclusion-glos.org or phone 01452 234003.

Alternatively, all documents can be downloaded from our website inclusiongloucestershire.co.uk/jobs/

An application form will be included in the Job Pack. We do not accept CVs without an application form.

Please let us know if you need these documents in another format.

Additional information:

We are proud to have been recognised with an Inclusive Employer award but realise that people from some backgrounds are under-represented in our workforce and across the wider charity sector. A more diverse workforce will enable us to deliver even more impact, and we particularly encourage applications from communities which are currently underrepresented. This includes people from ethnically diverse communities, people with lived experience of disability or mental ill health, and people who are neurodiverse.

Charity Number – 1171559

This role isn’t funded by National Lottery funds or any other funds raised through the proceeds of a lottery, gambling or through interest or investments