Expert by Experience Mental Health Quality Checker

Summary of the Role

We carry out Quality Checks of support services for Gloucestershire County Council. We do Quality Checks of Supported Living settings, Residential Homes, Assessment and Treatment Units and Day Services. Our Checks are in Gloucestershire and sometimes other counties.

We do Quality Checks to make sure people who have support are safe and are living healthy and happy lives and to check that the support they get is good.

The Quality Checker will work with a Quality Checking Coordinator. They will visit people to find out about their life and how good the care and support they have is. They will ask people questions at the Quality Check, and at any follow up visits. They will talk to the manager and staff too. It is important that the Quality Checker tells the coordinator what they think about the places they visit.

We are committed to these checks being peer-led, meaning that somebody with experience of mental ill health will talk to people in the settings and input into the final report. Often people find it easier to talk to someone who understands what life may be like for them.

Job Purpose

To gather information directly from individuals who receive support. As an Expert by Experience you will work with a Quality Checking coordinator to assess the quality of support provided. You will contribute to the report by telling the Coordinator what you found out during the visit. Where providers need follow up visits, you will be involved in finding out about progress made.

Hours and Pay

Hours:                        Zero hours

Pension:                    IG operates the NEST pension scheme and will contribute 3% subject to qualifying status (for employees earning over £10,000 per year)

Hourly rate:             £12.79 per hour

Locations:                Railway House, Bruton Way, GL1 1DG and travel around the county to supported living settings.

Holiday:                   28 days + bank holidays pro rata

Job Description (.docx download)

Application Form (.docx download)

Safeguarding Policy (.pdf download)

Interested in this role?

For individuals wanting more information or to request a Job Pack, please email info@inclusion-glos.org or phone 01452 234003.

Please let us know if you need these documents in another format.

Closing date for completed applications: Midnight on Sunday 12th May 2024

Intended Interview dates:  TBC (preferably in-person in our office at Railway House)

Charity Number – 1171559

An application form will be included in the Job Pack. We do not accept CVs without an application form.

This role isn’t funded by National Lottery funds or any other funds raised through the proceeds of a lottery, gambling or through interest or investments.